Useful resources

Sources of support for St Monica Trust colleagues and volunteers:

EAP:  Colleagues can access our Employee Assistance Programme, WeCare by Canada Life which looks after your well-being with a 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance, plus much more.

The service is completely free and confidential. Log in and register your account here: Access code: H30174. Download the app on android or IOS or call 0208 068 0035.

  • You can speak to your line manager, your local Pastoral Care team, HR Business Partner or Colleague Engagement Manager (log into Our Trust Hub or see the internal phone list for contact details).
  • Our Trust Hub:  Find Trust news and important information for colleagues on plus ways to save money on shopping.
  • Loss and Bereavement Support:  The message in this video reaffirms our need to be kind to ourselves and each other at all times, but especially while we are adjusting to a new normal.  Please see Wendy Hodsdon’s session:
  • Local resources:  TCQ (staff room) and HO(upstairs landing) have well-being toolkits with various leaflets andwell-being tools and resources.


  • Supporting the emotional wellbeing of care home staff during the Covid-19 pandemic:  developed by Bristol Dementia Wellbeing Service, Devon Partnership NHS Trust.  This is an excellent tool.

  • External therapists:  The Trust has access to local counsellors who are on hand during the coronavirus situation to provide one to one confidential support on the phone or via online meetings.  Please contact your line manager, your local HRBP or Naomi Stone for information.
  • Mindline has extended opening hours, 7 nights per week from 7pm to 11pm:  0808 808 0330.  They offer safe and confidential support.
  • The NHS mental health crisis line for Avon and Wiltshire is:  0300 303 1320.   They provide round-the-clock support for adults and children, seven days a week, 365 days a year.
  • #CORONANXIETY Support and Resources (NCF).  “During the coronavirus pandemic, we will be extending our helpline hours to provide additional support in the evenings until 10pm and over the weekend between 10am -8pm so that we can offer support to as many people as possible who need our help. 0344 477 5774.”
  • Local authority support for social care, education, housing, finance and related public services
  • Your GP and professional health services.
  • Text support:  Text FRONTLINE to 85258 (free) to start a conversation with a ‘Shout’ crisis support worker, they offer “in the moment help for times when life gets overwhelming and you need immediate support.”

Catch It App: Learn how to manage feelings like anxiety and depression with Catch It. The app will teach you how to look at problems in a different way, turn negative thoughts into positive ones and improve your mental wellbeing. CBT based approach.

This therapy journal is a useful resource for setting out goals to support your mental health. It helps you to think about what support and motivation you might need, helps you to put your values into perspective and think about your relationships and strengths, amongst other things. 

Lots more here:
A message from Lisa Loveridge, Pastoral Care Team, TCQ